Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.
Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service.
Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications.
The job description is not intended to include all duties or qualifications that may be required now or in the future.
The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Comprehensive knowledge of market position, banquet/food/beverage revenues, pricing/rate structures, sales strategies, yield management, booking trends, and future hotel planning
• Knowledge of competitive markets outside the area
• Knowledge of the capabilities and limitations of the hotel and departments that may impact sales strategies
• Follow sales policies and procedures developed in the annual Marketing Plan
• Develop customer base necessary to meet goals, utilizing existing accounts and new accounts from incoming leads
• Prospect accounts for new business
• Conduct site tours with potential clients
• Attend trade shows as requested
• Achieve and exceed individual and team goals as established by the annual Marketing Plan
• Knowledge of the overall revenue of booking and to periodically evaluate, asses and revise the parameters of bookings
• Achieve budgeted revenues/expenses and maximize profitability related to the sales department
• Maintain procedures for credit control, financial transactions and security of financial assets
• Promptly respond to and resolve guest requests, complaints or questions in a courteous and timely manner
• Prepare presentations as needed
• Accurately report information, including weekly reports
• Assist with various accounting department tasks as needed
• Attend required meetings
• Conduct him\herself professionally at all times in actions and dress; setting standards for all associates
• Occasional travel required
• Flexible work schedule which includes over 50 hours per week if necessary, to service groups
• Other duties may be assigned
KNOWLEDGE, SKILLS & ABILITIES
• Comprehensive knowledge of English language to effectively communicate with guests, associates and vendors
• Good computer skills with proficiency on the internet and Microsoft Office
• Able to work well with customers, both internal and external, to asses and analyze situations, making good judgements quickly
• Able to adjust to high pressure conditions and be open to change
• Can manage time and prioritize multiple responsibilities, working quickly and efficiently
• Must have a comprehensive knowledge of all hotel departments and functions with 1-2 years of experience in hotel operations
• Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
• Must have exceptional mathematical and computer skills
• High school education and relevant training and experience required.
Additional education preferred
PHYSICAL DEMANDS
• Minimum lifting of 20 pounds
• Pushing, bending, stooping, upward reaching, manual dexterity
• Hearing, writing, typing
• Minimum pulling of 20 pounds
AGE REQUIREMENTS
Must be 18 years of age or older
JOB TYPE
Full Time
PAY
Based on experience
Benefits
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace.
We are an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Whatsapp
